Staying With Us



Hospitality House of Charlotte provides more than just a place to stay for families experiencing a medical crisis. Its close proximity to the area's largest hospitals – Novant Health Presbyterian Medical Center and Carolinas Medical Center – gives comfort to our guests in knowing their loved one is nearby, as well as peace of mind to the patient in knowing their loved ones are in a supportive environment. Staff and volunteers are on-site at all times to assist and answer questions.

Our house features:

  • Large double kitchen
  • 2 computers & free internet/Wi-Fi
  • Family room & sunroom
  • Complimentary laundry facilities (with supplies)
  • Complimentary off-site parking
  • Close proximity to grocery stores, restaurants & houses of worship

Guest Programs Available

Overnight Guest Program

We provide an affordable place for our overnight guests to rest for the duration of their patient’s hospitalization. Most of our 22 rooms have two full size beds and private bath. Accommodations include bed linens, blankets, towels, personal toiletries, a hair dryer & TV. Handicapped equipped guest rooms available upon request (subject to availability).

Overnight guest requirements:

  • HHOC Referral form faxed by a local area hospital staff member (i.e. patient representative, social worker, nurse, etc.). Referrals do NOT guarantee a room. Guests will be placed on a waiting list and contacted on their expected arrival date.
  • Check in is 3:00pm – 11:00pm. Checkout is 12:00pm.
  • State, government or military issued photo ID
  • $40 per room, per night. Each guest must prepay for their stay. Cash and major credit cards accepted.

Day Guest Program

Our Day Guest Program allows guests to schedule a 2 hour appointment to shower and do laundry. Appointments are available 9am – 9pm. There is no cost to use this service, but donations are appreciated. Basic toiletries and laundry supplies are provided.

Day Guest requirements:

  • HHOC Referral form faxed by a local area hospital staff member (i.e. patient representative, social worker, nurse, etc.). Guests will be contacted to set up an appointment.
  • State, government or military issued photo ID

For further information about staying at HHoC, please email our Operations Manager at guestservices@hhocharlotte.org or call 704.376.0060, extension 201.